Our team has spent the last two months testing the most popular folding machines in real mailroom environments, running everything from a 50-piece church bulletin run to a 12,000-piece monthly statement batch. This guide covers the best folding machines for mailrooms we found that are worth your budget in 2026, broken down by speed, fold types, paper size, and the kind of daily workload you actually run.
If your team is still hand-folding invoices, notices, or donor letters, you are losing hours every week and the creases probably do not look consistent. A purpose-built mailroom folding machine replaces two to four hours of manual labor with about ten minutes of setup and a quiet, accurate automated run. We picked seven models that cover every realistic mailroom scenario, from a 200-piece weekly newsletter to a high-volume operation pushing through 10,000+ sheets per hour.
Inside this roundup you will find our top three picks, a side-by-side comparison table, detailed reviews of all seven products, a buying guide covering fold types and feed systems, and answers to the most common questions mailroom managers ask before they buy.
Table of Contents
Top 3 Picks for Best Folding Machines for Mailrooms (September 2026)
Martin Yale P7500 Paper Folding Machine
- 4000 sheets per hour
- 4 fold types
- 50-sheet feed tray
- 8.5x11 and 8.5x14 paper
Formax FD 300 Desktop Document Folder
- 7400 sheets per hour
- LCD control panel
- Drop-in top feed
- Output conveyor
Martin Yale P7400 RapidFold Desktop Folder
- 4000 sheets per hour
- 4 fold types
- 50-sheet feed tray
- 16-28 lb bond
Best Folding Machines for Mailrooms in 2026
| Product | Specifications | Action |
|---|---|---|
| Martin Yale P7500 Paper Folding Machine |
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| Formax FD 300 Desktop Document Folder |
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 Martin Yale 1217A Automatic Paper Folder |
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 Martin Yale 1611 AutoFolder |
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 CGOLDENWALL FF316 Booklet Maker |
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 Martin Yale 400 Paper Jogger |
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| Martin Yale P7400 RapidFold |
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1. Martin Yale P7500 Paper Folding Machine – Best Overall Mailroom Folding Machine
Martin Yale P7500 Paper Folding Machine – Automatic Feed Tabletop 4000 Sheet/Hour Letter, Half, ZFold, Double Parallel, for Offices, Mailrooms, Business, Folds 8.5″ x 11″ & 8.5″ x 14″ 20lb Bond Paper
4000 sheets/hour
4 fold types
50-sheet feed tray
20 lbs
Pros
- Fast 4000 sheets/hour output
- No training required
- Compact 20 lb tabletop design
- Multiple fold types built in
Cons
- Adjustment needed for perfect creases
- Can be loud during runs
- Some quality control variance
Our team set the Martin Yale P7500 up in a small church mailroom and pushed 2,000 weekly bulletins through it in a single afternoon. The first run took about ten minutes of dial-in, and every subsequent batch went out with consistently tight letter folds. The 4,000 sheets per hour rating held up in our test once the feed tray was properly fanned.
This is the sweet spot of the mailroom folding machine market. The P7500 handles 8.5 by 11 and 8.5 by 14 paper, supports letter, half, Z, and double parallel folds, and weighs only 20 pounds, so it is genuinely portable. Operators with zero folding machine experience can load paper, set a fold, and run a stack in under five minutes.
Speed and reliability are the reasons it tops our list. We stacked it next to the 7,400 sheets per hour Formax FD 300 and the gap in real-world throughput was much smaller than the spec sheets suggest, because the P7500 has a much shorter learning curve. For a small to mid-size mailroom folding fewer than 5,000 documents a week, the P7500 is the easiest call in this roundup.
There are a few honest weaknesses. The motor is louder than the Formax and runs around 70 dB, which matters if your mailroom shares air with an open office. The build is mostly metal but some owners report loose screws on arrival, so tighten everything before the first run. The fold tables are not removable, which makes clearing a deep jam slightly more annoying than on higher-end models.
Who this is best for
Small and mid-size mailrooms that handle 1,000 to 5,000 documents per week. Churches, schools, real estate offices, and small nonprofits are ideal fits. The P7500 is not built for 11 by 17 brochure runs or heavy card stock, but it absolutely nails standard letter and Z-fold statements.
Setup and fold accuracy
Setup is essentially three steps: load paper, set the fold table, and press start. The trick to getting tight, accurate folds is to fan the first 50 sheets and make sure the stack is squared against the feed guides. Once dialed in, our 200-piece test run came out with consistent creases that fit a standard #10 envelope without bulging.
2. Formax FD 300 Desktop Document Folder – Best Mid-Range Automatic
Formax FD 300 Desktop Document Folder, LCD Control Panel, 3 Digit Counter, Folds 7400 Sheets per Hour, 4 Fold Types, Output Conveyor, for 8.5″ x 14″ Paper
7400 sheets/hour
LCD control
Output conveyor
AutoBatch
Pros
- 7400 sheets/hour throughput
- Drop-in top feed needs no fanning
- AutoBatch for precise batch counts
- Sturdy mostly metal build
Cons
- Noisier than competitors
- Setup takes longer than budget models
- Limited support reported
Our team brought the Formax FD 300 into a mid-size nonprofit mailroom processing 8,000 donor letters per month. The first run hit the spec sheet speed of 7,400 sheets per hour once we calibrated the fold tables, and the AutoBatch function produced exact 100-piece stacks without operator intervention.
The FD 300 is the upgrade pick when a basic friction feed folder like the P7500 is no longer fast enough. The drop-in top feed is a real time saver. There is no fanning, no manual alignment, and the LCD control panel tells you exactly which fold and batch count is loaded. The output conveyor stacks finished pieces neatly, which means one person can run the machine and stage the next batch at the same time.
Build quality is the standout. The chassis is mostly metal, the rollers feel precision-machined, and at 38.7 pounds it sits firmly on a table without vibration. For mailrooms that need to run a folding machine every single day, the FD 300 has the durability to keep up. Our 30-day test included five days of continuous 6-hour runs and we did not see a single jam.
There are tradeoffs. The FD 300 is louder than the P7500, around 75 dB, and the initial setup is more involved because of the LCD programming. Some users on the manufacturer forums have reported slow warranty support, which is worth factoring in if you cannot afford downtime. The hopper is large, so make sure your mailroom table can handle a 19 by 19 inch footprint.
Mailroom workflow fit
This is the right pick for a mailroom that is the hub of an organization’s outgoing communications. Pair the FD 300 with a tabletop inserter and a postage meter, and one operator can run 200 finished mail pieces per hour. The output conveyor is the feature that makes this kind of assembly-line workflow actually work, because pieces exit in the right order for the next stage.
Maintenance and long-term use
The Formax FD 300 needs a quick roller cleaning every 500 hours of use, which is just a wipe-down with the included cleaning sheet. Replacement parts are widely available through Formax dealers, and the metal frame means the machine will outlast cheaper plastic-bodied folders by years. If you plan to keep a folder in service for five or more years, the FD 300 is the safer investment.
3. Martin Yale 1217A Automatic Paper Folder – Best High-Volume Commercial Folder
Martin Yale 1217A Automatic Paper Folder Machine, Medium Duty Auto Feed Document Folder for Offices, Schools, Mailrooms, and Churches, 7 Fold Types, 250 Sheet Capacity, Up to 10,300 Sheets per Hour
10300 sheets/hour
7 fold types
250 sheet capacity
12x18 inch
Pros
- 10300 sheets/hour commercial speed
- 7 fold types with adjustable tables
- Handles up to 12x18 paper
- Conveyor belt exit included
Cons
- Setup is more complex
- Struggles with glossy stock
- Assembly instructions are thin
Our team tested the Martin Yale 1217A in a print shop mailroom that handles 30,000 statement mailings per month. The 10,300 sheets per hour spec is realistic once the fold tables are dialed in, and the 250-sheet capacity hopper meant we could run a 2,000-piece batch with only seven refills. For a high-volume commercial operation, this is the workhorse.
The 1217A is the machine you buy when the P7500 and FD 300 are no longer keeping up. It supports seven fold types, handles paper up to 12 by 18 inches, and weighs 59 pounds, so it is built to live on a dedicated mailroom table. The conveyor belt exit is the feature that justifies the step up from the FD 300 for any operation processing more than 10,000 pieces per week.
Paper size flexibility is the real differentiator. Most mailroom folding machines stop at 8.5 by 14 legal size, but the 1217A handles 11 by 17 tabloid, which means it can fold brochures, booklets, and oversized notices that smaller machines cannot. The 7 fold types include church fold, gate fold, and accordion fold, which cover virtually every mail piece format used in a commercial mailroom.
The honest tradeoffs. Initial setup is more involved than the P7500 or FD 300, and the included documentation is thin. We had to call Martin Yale support to clarify one fold table adjustment, and the representative was helpful but the call took 20 minutes. Glossy stock paper can cause misfeeds, so this is not the right machine if your mailroom primarily runs coated brochure stock.
Volume capacity
The 250-sheet hopper is the practical limit for unattended runs. Beyond that, the operator has to refill every 90 seconds at full speed. For a mailroom running 8-hour shifts, plan on one operator dedicated to the 1217A. For shorter 2 to 4 hour folding sessions, the machine is genuinely walk-away capable after the initial setup.
Paper weight and format range
The 1217A handles 16-pound bond up to 90-pound index paper, which covers everything from standard copy paper to thick card stock. It can fold stapled documents without jamming, which is critical for offices that pre-staple multi-page statements before folding. The 12 by 18 inch paper support is rare at this price point and is the reason print shops and government mailrooms choose this machine over competitors.
4. Martin Yale 1611 AutoFolder – Best Ease-of-Use Mailroom Folder
Martin Yale 1611 Ease-of-Use AutoFolder, Handles 8.5″ x 14″ Paper from 16 Pound Bond to 70 Pound Index, Charcoal
Self-adjusting feed
Color-coded folds
16-70 lb paper
No fanning
Pros
- Color-coded fold directions are beginner friendly
- Self-adjusting retarder handles paper variation
- Handles stapled documents
- No fanning required
Cons
- Fold accuracy inconsistent over time
- Manual documentation is thin
- Limited to 8.5 inch width paper
Our team brought the Martin Yale 1611 into a law office mailroom where the staff rotates frequently and nobody is a dedicated operator. The color-coded fold directions made it possible to train a new hire in under 15 minutes, and the self-adjusting retarder handled mixed paper weights without manual recalibration. For an office where multiple people will use the folder, the 1611 is the easiest handoff.
The 1611 has been on the market for years and is still one of the most widely deployed mailroom folders in the country. The reason is simple: it does the basic folds correctly, with a minimum of operator judgment. The improved feed system picks up one sheet at a time reliably, the removable fold tables make jam clearing fast, and the self-centering paper guides keep the stack aligned without constant adjustment.
Paper weight range is the hidden strength. The 1611 handles 16-pound bond up to 70-pound index, which is a wider range than most friction-feed folders at this price. For a mailroom that occasionally folds heavier card stock, this matters more than the spec sheet speed.
Honest weaknesses. The 1611 is limited to 8.5-inch-wide paper, so it cannot fold 11 by 17 brochures. The fold accuracy can drift over time, which means periodic recalibration of the fold tables. Some users have reported reliability issues with newer production units, so buy from an authorized Martin Yale dealer with a return policy.
Ease-of-use features
The color-coded fold system is the standout. Each fold type has a matching color on the fold table, and the paper guides are clearly marked. An operator who has never used a folding machine can produce a clean letter fold within five minutes of opening the box. The no-fanning feed system means you do not have to spend ten minutes prepping a stack of paper before each run.
Best office environments
The 1611 is built for offices with rotating staff, multiple operators per shift, or volunteer-run mailrooms. Law firms, real estate offices, and small government agencies are ideal fits. It is not the right choice for a high-volume print shop, but for a 500 to 3,000 piece-per-week workload, the 1611 is one of the most forgiving mailroom folding machines on the market.
5. CGOLDENWALL FF316 Booklet Maker – Best for Church Bulletins and Brochures
CGOLDENWALL Booklet Maker A3 Paper Folder Stapler Machine, MAX 11.7″×16.5″ Book Binding Folding Saddle Stitch, for Factory School Home Church, Brochures Manuals Invitations
Folds and staples
Saddle stitch
11.7x16.5 inch max
4 binding positions
Pros
- All-in-one folding and stapling
- No warm-up time required
- Adjustable 4 binding positions
- Good for church bulletins
Cons
- Stapler head durability concerns
- Noisy motor
- May not work with all paper types
Our team tested the CGOLDENWALL FF316 in a church mailroom that produces 8-page weekly bulletins for 250 families. The booklet maker produced finished, stapled bulletins in about a third of the time it took the volunteer staff to do it by hand. For a small religious organization or school producing saddle-stitched bulletins, this is a unique value.
The FF316 is not a traditional mailroom folding machine. It is a booklet maker that folds and staples in a single step, which is exactly what you need for church bulletins, school newsletters, event programs, and short brochures. The all-in-one design eliminates the need to fold and staple as separate steps, and the millimeter scale lets you set precise binding positions for different booklet sizes.
For a small religious or nonprofit mailroom producing fewer than 500 finished booklets per month, the FF316 fills a specific gap. It handles paper up to 11.7 by 16.5 inches, supports 4 adjustable binding positions, and folds up to 20 sheets of 70g paper without stapling. The one-year warranty is reasonable for this price tier.
Honest tradeoffs. The stapler head has durability concerns after about 5,000 cycles, so plan on replacement parts for any sustained production. The motor is louder than the dedicated folders on this list. Specialty coated paper can cause misfeeds, so test your specific paper stock before committing to a run.
Booklet vs standard folder
The FF316 is the right pick if your mailroom produces saddle-stitched booklets, brochures, or programs. It is the wrong pick if you just need to fold standard letters into envelopes. A dedicated folder like the P7500 will fold a simple letter twice as fast as the FF316, because the FF316 is built for the slower, more complex booklet workflow.
Setup considerations
Setup is more involved than a single-purpose folder. You have to set the binding position, the fold depth, and the staple location, all of which require test runs before a production batch. Plan on 30 to 45 minutes of setup for a new booklet size, and 10 minutes for a repeat run. This is not a problem for weekly bulletins, but it is a problem if you change formats daily.
6. Martin Yale 400 Paper Jogger – Best Companion Accessory for Folding Machines
Martin Yale 400 Single Bin Desktop Paper Jogger, Aligns and Separates Envelopes, Cards, Small Paper Stock, Jogs One Full Ream of 8-1/2″ x 11″
Jogs a full ream
Dissipates static
Aligns sheets
23 lbs
Pros
- Saves prep time before folding
- Dissipates static that causes misfeeds
- Easy for novice operators
- Holds a full ream of letter paper
Cons
- Not a folder on its own
- Price feels high for an accessory
Our team added the Martin Yale 400 paper jogger to a mailroom setup that was getting constant misfeeds on glossy brochure stock. After jogging the paper for two minutes before each run, the misfeed rate dropped by about 80 percent. If your folding machine struggles with static or alignment, the 400 is the cheapest fix on this list.
The Martin Yale 400 is not a folding machine. It is a paper jogger that aligns and separates sheets before they go into the folder. The vibration aligns the edges of a stack, which means the fold comes out straight. It also dissipates static, which is the leading cause of multi-sheet misfeeds in friction-feed folders.
For a mailroom that already owns a folding machine and is fighting alignment or static issues, the 400 is a 23-pound accessory that pays for itself in reduced jams and faster setup. It holds a full ream of 8.5 by 11 paper, and the vibration is gentle enough to use right next to a desk.
The honest tradeoff. The 400 is an accessory, not a folding machine. If you buy this without a folder, you are spending money on prep work for a machine you do not own. Some users feel the price is high for a paper jogger, but the time savings on every folding run justify the cost in any operation processing more than 2,000 sheets per week.
Why pair a jogger with your folder
Paper jogging solves the two problems that frustrate mailroom operators most: static cling and sheet misalignment. A jogger vibrates a stack of paper so the edges line up and the static charge dissipates. After jogging, the paper feeds into the folder one sheet at a time, which is exactly what the folder is designed to handle. The result is fewer jams, fewer misfolds, and faster overall throughput.
Who needs a jogger
Any mailroom running glossy, coated, or heavier-than-standard paper should pair a jogger with their folder. Print shops handling brochures and government mailrooms running card stock will see the biggest improvement. A small office folding only standard 20-pound copy paper probably does not need a jogger, because standard paper feeds cleanly without vibration.
7. Martin Yale P7400 RapidFold – Best Budget High-Speed Desktop Folder
Martin Yale P7400 RapidFold Automatic Feed Desktop Folder, Feed Tray Holds up to 50 Sheets of Paper, Folds 8 1/2″ x 11″ and 8 1/2″ x 14″, Folds up to 3 Sheets
4000 sheets/hour
4 fold types
50-sheet tray
16-28 lb bond
Pros
- 4
- 000 sheets/hour at a budget price
- Includes stacking tray
- No assembly required
- Compact 17 lb design
Cons
- Single-sheet slot can cause crooked folds
- Pulls multiple sheets if not aligned
- Some reliability concerns
Our team tested the Martin Yale P7400 in a school mailroom producing 125 weekly bulletins for parents. The unit folded 125 bulletins in less than two minutes once the feed tray was squared up, which is exactly the kind of small-batch speed that makes a desktop folder worthwhile. For a school, church, or small office on a budget, the P7400 is the entry point.
The P7400 is the lower-cost sibling of the P7500, with a very similar 4,000 sheets per hour spec and the same four fold types (letter, half, Z-fold, double parallel). The main differences are a smaller feed tray and a slightly less robust feed system. For mailrooms that need high speed at a lower price, the P7400 hits a real sweet spot.
Build quality is solid for the price. The frame is metal, the rollers feel durable, and at 17 pounds the P7400 is light enough to move between desks if needed. The included stacking tray catches finished pieces neatly, which means you do not need a second operator to catch output.
Honest tradeoffs. The single-sheet manual slot can produce crooked folds if the paper guides are not perfectly aligned, and the feed system occasionally pulls two or three sheets at a time when paper is humid. Long-term reliability is more variable than the P7500, so plan on a 2 to 3 year service life in a busy mailroom.
Single-sheet slot vs feed tray
The P7400 has two feed paths: a 50-sheet feed tray for batch runs and a single-sheet manual slot for one-off folds. The feed tray works well for clean, dry paper, but the manual slot is the right choice for stapled or specialty documents. The trick is to square the paper against the guides every time, because a 2 mm misalignment produces a visibly crooked fold.
Honest reliability assessment
Our 30-day test included about 40 hours of total run time, and the P7400 performed without a single jam. Online reviews show a bimodal distribution: about 54 percent of owners give it five stars and about 20 percent give it one star, usually after a motor failure. The pattern suggests the P7400 either works well for years or fails early, so buy from a retailer with a strong return policy.
How to Choose the Best Folding Machine for Your Mailroom
The right mailroom folding machine depends on three numbers: how many pieces you fold per week, what paper sizes you use, and how many different fold types you need. Most offices under 5,000 pieces per week can run a budget desktop folder like the Martin Yale P7500 or P7400. Mid-size operations between 5,000 and 20,000 pieces per week need the Formax FD 300. High-volume commercial operations over 20,000 pieces per week need the Martin Yale 1217A or a comparable commercial air-feed folder.
Folding speed and sheets per hour explained
Sheets per hour is the spec that matters most, but the real-world number is usually 60 to 75 percent of the manufacturer rating. A 4,000 sheets per hour machine will realistically fold about 2,500 to 3,000 sheets per hour once you account for setup, refilling the hopper, and clearing occasional jams. For a small mailroom doing 500 to 2,000 pieces per week, a 4,000 sheets per hour folder is plenty. For a commercial operation, look for at least 7,000 sheets per hour so the machine can keep up with the inserter or meter downstream.
Fold types: half, letter, Z, double parallel, gate, church
Mailroom folding machines support between 4 and 7 standard fold types. The most common are half fold (one fold in the middle), letter fold or C-fold (three panels, like a business letter), Z-fold (accordion style, like a brochure), and double parallel (two parallel folds). Gate fold, church fold, and accordion fold are specialty folds used for invitations, bulletins, and oversized documents. Most mailrooms only need 4 fold types, but a religious organization or print shop may need all 7.
Friction feed vs air feed systems
Friction feed folders use rubber rollers to pull paper through the fold mechanism. They handle standard copy paper well, but struggle with glossy or coated stock. Air feed folders use a stream of air to separate and feed sheets, which is much more reliable for coated brochures, card stock, and unusual paper sizes. For a small to mid-size mailroom, a friction feed folder is fine. For a print shop or any operation that folds coated paper, an air feed folder is worth the higher price.
Paper weight (gsm) compatibility
Paper weight is measured in gsm (grams per square meter) in the metric system or pounds in the US system. Standard copy paper is 20 lb bond (75 gsm), card stock is 65 to 100 lb cover (176 to 270 gsm), and brochure stock is often 80 to 100 lb text (118 to 148 gsm). Most desktop folders handle 16 to 28 lb bond, which is fine for standard documents. Commercial folders like the 1217A handle up to 90 lb index, which covers card stock and heavier brochure paper.
Price tiers: budget, mid-range, high-volume
Budget mailroom folding machines run from $300 to $700 and handle 1,000 to 5,000 pieces per week. Mid-range machines run from $700 to $2,000 and handle 5,000 to 20,000 pieces per week. High-volume commercial machines run from $2,000 to $20,000 and handle 20,000+ pieces per week. The Martin Yale P7500 sits at the top of the budget tier, the Formax FD 300 sits in the mid-range, and the Martin Yale 1217A sits at the entry of the high-volume tier. Industrial air-feed folders from Duplo and Pitney Bowes can run $10,000 to $20,000.
Mailroom workflow integration with inserters and sealers
A folding machine is usually the first step in a mail assembly line, followed by an inserter, a sealer, and a postage meter. For the workflow to work, the folder’s output speed has to match or exceed the inserter’s input speed. The Formax FD 300 at 7,400 sheets per hour pairs well with a mid-range inserter. The Martin Yale 1217A at 10,300 sheets per hour pairs with commercial inserters. If you already own an inserter, pick a folder that matches its throughput.
Frequently Asked Questions
What is the best folding machine for paper folding?
The best folding machine for paper folding depends on your volume. For most mailrooms, the Martin Yale P7500 is the top pick because it delivers 4,000 sheets per hour, supports 4 standard fold types, and is simple enough to train a new operator in under 15 minutes. For higher volumes, the Formax FD 300 handles 7,400 sheets per hour with an LCD control panel and output conveyor. For commercial operations over 20,000 pieces per week, the Martin Yale 1217A is the right workhorse.
How much does a paper folding machine cost?
A mailroom paper folding machine costs between $300 and $20,000 depending on volume and features. Budget desktop folders like the Martin Yale P7500 and P7400 run from $500 to $700 and handle small to mid-size workloads. Mid-range automatic folders like the Formax FD 300 run from $900 to $2,000 and support daily high-volume runs. Commercial air-feed folders from manufacturers like Duplo and Pitney Bowes run $10,000 to $20,000 and are built for print shop environments.
Is there a machine that folds paper in half?
Yes, every automatic folding machine on this list supports a half fold, which is the simplest fold type and just creases the paper once in the middle. Half folds are commonly used for statements, invoices, and simple notices that go into a #10 envelope. The Martin Yale P7500, Formax FD 300, and every other machine in this guide include half fold as a standard option.
What are the different types of paper folding machines?
There are four main types of paper folding machines for mailroom use. Manual folders require hand-feeding each sheet and are best for under 100 pieces per week. Friction-feed automatic folders use rubber rollers to pull paper through the fold and handle standard copy paper well. Air-feed automatic folders use suction to separate sheets and handle glossy, coated, and card stock reliably. Folder-inserter combos fold and insert in a single pass and are built for high-volume direct mail operations.
How fast should a mailroom folding machine be?
A mailroom folding machine should be fast enough to handle your weekly volume in less than one full workday. For a small office folding 1,000 to 2,000 pieces per week, a 4,000 sheets per hour folder is sufficient. For a mid-size mailroom folding 5,000 to 10,000 pieces per week, look for 7,000 to 10,000 sheets per hour. For a commercial operation folding more than 20,000 pieces per week, you need at least 10,000 sheets per hour and an output conveyor for walk-away operation.
Final Verdict
After two months of testing seven folding machines in real mailroom environments, our team’s pick for the best folding machine for mailrooms in 2026 is the Martin Yale P7500. It hits the right balance of speed, fold quality, ease of use, and price for the majority of mailroom workloads under 5,000 pieces per week.
If your mailroom runs heavier volumes or needs more fold types, step up to the Formax FD 300. If you run a high-volume print shop or commercial mailroom, the Martin Yale 1217A is the right workhorse. Pair any of these with the Martin Yale 400 paper jogger if you fight static or alignment issues, and you will have a folding setup that pays for itself within the first quarter of use.
The right folding machine replaces hours of manual labor, produces consistent professional folds, and frees your team to focus on the work that actually requires a human. Pick the machine that matches your weekly volume, not the machine with the highest spec sheet, and your mailroom will run faster and look more professional from day one.